Privacy Policy

At Jebena Coffee Roasters, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, order details, payment-related information, and any information you provide when contacting us.

We may also collect non-personal information such as browser type, device information, and website usage data through cookies or analytics tools.

How We Use Your Information

We may use your information to:

  • process and fulfil your orders
  • provide customer support
  • send order updates and service-related communications
  • improve our website and customer experience
  • help prevent fraud or misuse of our services

Payments and Third-Party Services

When you place an order, some of your information may be processed by trusted third-party providers that help us operate our business, such as Shopify, payment providers, shipping and delivery providers, and analytics services.

These third parties only receive the information needed to perform their services.

Cookies and Analytics

Our website may use cookies or similar technologies to improve site functionality, understand website traffic, and support website performance.

You can usually control cookies through your browser settings.

Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Jebena Coffee Roasters
Email: [email protected]